Browse the Marrakesh Apartments frequently asked questions by selecting a category below. If you have a question that is not listed, please contact us.
Information about bookings, payments and check-in.
Q: What time is check-in and check-out?
Check in: 10am. Check out: 2pm
Q: Do you require a security bond upon check-in?
Security Bond of $200.00 required on checkin
Q: Is after hours check-in available?
Afterhours check-in is available. Please contact Marrakesh Apartments to advise of late arrival
Q: Can I have a late check-out?Subject to availability - fees apply
Q: When do I have to pay a deposit?Deposit of 1 nights tariff is required upon booking
Q: What are the reception hours?Monday - Friday 8:00am - 4:30pm, Saturday - Sunday 8:00am - 4:00pm, Public Holidays 8:00am - 3:00pm
Q: Can I book theme park tickets at reception?
Yes, tour bookings are available at reception
General information about our accommodation services and on-site facilities.
Q: Is there Internet or WiFi access available?
Available for a small fee
Q: What facilities do you have?
Check out our facilities page for full information
Q: Is there car parking available?
Free underground secure car parking is available
Q: Is all linen provided?
Yes, all linen is provided
Q: How often are the rooms serviced?
Apartments are serviced on the 8th day
Q: Is the pool heated?
Both pools and spas are heated
General information about our location.
Q: How close is Surfers Paradise & Broadbeach?
Check out our location page for more information
Q: Is there public transport nearby?
Bus stop at the door. GLink tram 25 metre walk
Q: What local attractions are in the area?
Check out our Location page for full information