Book Online

01 January
01 Nights

Browse the Marrakesh Apartments frequently asked questions by selecting a category below. If you have a question that is not listed, please contact us.

Please note: 

  • Marrakesh Apartments do not accept Schoolies Bookings.
  • Marrakesh Apartments is not pet friendly.

Booking & Check-In

Information about bookings, payments and check-in.

Q: What time is check-in and check-out?

Check in: 10am. Check out: 2pm

Q: Do you require a security bond upon check-in?

Security Bond of $200.00 required on checkin

Q: Is after hours check-in available?

Afterhours check-in is available. Please contact Marrakesh Apartments to advise of late arrival

Q: Can I have a late check-out?

Subject to availability - fees apply

Q: When do I have to pay a deposit?

Deposit of  $200.00 is required upon booking or per any "special" terms at time of booking

Q: What are the reception hours?

Monday - Friday 8:30am - 4:30pm, Saturday - Sunday 9:00am - 2:30pm, Public Holidays 9:00am - 2:30pm.  Closed: Christmas Day

Q: Can I book theme park tickets at reception?

Yes, tour bookings are available at reception

Q: Do you accept Schoolies Bookings?

No, Marrakesh do not accept Schoolies Bookings

Q: Is Marrakesh Apartments Pet Friendly?

No, Marrakesh does not accept pets in our holiday apartments.  We are not pet friendly.

Q: Do I need Travel Insurance?

We recommend guests purchase travel insurance as soon as possible after booking to mitigate any costs incurred should any unforeseen circumstances disrupt your travel plans.

Services & Facilities FAQ's

General information about our accommodation services and on-site facilities.

Q: Is there Internet or WiFi access available?

Complimentary Unlimited WiFi is included

Q: What facilities do you have?

Check out our facilities page for full information

Q: Is there car parking available?

Free underground secure car parking is available

Q: Is all linen provided?

Yes, all linen is provided

Q: How often are the rooms serviced?

Apartments are serviced on the 8th day

Q: Is the pool heated?

Both pools and spas are heated

Location FAQ's

General information about our location.

Q: How close is Surfers Paradise & Broadbeach?

Check out our location page for more information

Q: Is there public transport nearby?

Bus stop at the door. GLink tram 25 metre walk

Q: What local attractions are in the area?

Check out our Location page for full information

Q: Where can I buy groceries locally?

Local grocery store - 50 metre walk, or Oasis Shopping Centre and Pacific Fair in Broadbeach