Browse the Marrakesh Apartments frequently asked questions by selecting a category below. If you have a question that is not listed, please contact us.
- Marrakesh Apartments do not accept Schoolies Bookings.
- Marrakesh Apartments is not pet friendly.
Information about bookings, payments and check-in.
Q: What time is check-in and check-out?
Check in: 10am. Check out: 2pm
Q: Do you require a security bond upon check-in?
Security Bond of $200.00 required on checkin
Q: Is after hours check-in available?
Afterhours check-in is available. Please contact Marrakesh Apartments to advise of late arrival
Q: Can I have a late check-out?Subject to availability - fees apply
Q: When do I have to pay a deposit?
Deposit of $200.00 is required upon booking or per any "special" terms at time of booking
Q: What are the reception hours?
Monday - Friday 8:30am - 4:30pm, Saturday - Sunday 9:00am - 2:30pm, Public Holidays 9:00am - 2:30pm. Closed: Christmas Day
Q: Can I book theme park tickets at reception?
Yes, tour bookings are available at reception
Q: Do you accept Schoolies Bookings?
No, Marrakesh do not accept Schoolies Bookings
Q: Is Marrakesh Apartments Pet Friendly?
No, Marrakesh does not accept pets in our holiday apartments. We are not pet friendly.
Q: Do I need Travel Insurance?
We recommend guests purchase travel insurance as soon as possible after booking to mitigate any costs incurred should any unforeseen circumstances disrupt your travel plans.
General information about our accommodation services and on-site facilities.
Q: Is there Internet or WiFi access available?
Complimentary Unlimited WiFi is included
Q: What facilities do you have?
Check out our facilities page for full information
Q: Is there car parking available?
Free underground secure car parking is available
Q: Is all linen provided?
Yes, all linen is provided
Q: How often are the rooms serviced?
Apartments are serviced on the 8th day
Q: Is the pool heated?
Both pools and spas are heated
General information about our location.
Q: How close is Surfers Paradise & Broadbeach?
Check out our location page for more information
Q: Is there public transport nearby?
Bus stop at the door. GLink tram 25 metre walk
Q: What local attractions are in the area?
Check out our Location page for full information